Contact Us
Whether you have a question about mug liquid capacities, dishwasher and microwave suitability, spoon lengths for tall glasses, or the status of an existing delivery, the customer support team at Four Lisle is here to assist you.
Direct Contact Information
- Brand Name: Four Lisle
- Business Type: Independent British Tableware & Drinkware Retailer (Sole Trader)
- Business Contact Address: 4 Lisle St, London WC2H 7BG, United Kingdom
- Returns Address: 4 Lisle St, London WC2H 7BG, United Kingdom
- Telephone: +44 20 3489 9947
- Email: support@fourlisle.com
- Customer Service Hours: Monday to Friday, 9:00 AM–5:00 PM UK local time (GMT/BST, as applicable)
Weekends and Bank Holidays: Our customer service desk and dispatch warehouse are closed on Saturdays, Sundays and applicable UK bank holidays. Messages received outside our published operating hours are handled on the next working day.
How We Handle Your Enquiries
Pre-Purchase Product Guidance
If you need to verify the millilitre capacity of a ceramic mug, the heat resistance rating of our double-walled tea glasses, or the metal grade of our coffee spoons, please email us with the product name and your question. Our team will help you check the relevant product specifications.
Order and Tracking Enquiries
For enquiries about an existing order, please include your order number and the email address used at checkout. This helps our team identify your shipment and assist with delivery and tracking questions promptly.
Email Response Time
We respond to email enquiries within one business day, Monday to Friday, excluding applicable UK bank holidays.
Ecommerce Platform Information
Our online store, fourlisle.com, uses the SHOPLINE platform to support our ecommerce operations.
The following details identify our ecommerce platform provider and are provided for reference. For questions concerning products, orders, deliveries, returns or refunds, please contact Four Lisle using the customer service details above.
- Platform Provider: SHOPLINE HOLDINGS LIMITED
- Registered Address: 21/F, NAM WO HONG BUILDING, 148 WING LOK STREET, SHEUNG WAN, HONG KONG
- Provider Telephone: +852-81207281
- Provider Email: support@shopline.com
For assistance with an order or any aspect of your shopping experience, please contact our customer support team directly using the details provided on this page.
