About Us
Welcome to Four Lisle (fourlisle.com), an independent British online retailer specialising in everyday coffee mugs, precision coffee spoons, and heat-resistant tea and coffee glasses. We serve coffee enthusiasts, home brewers and daily tea drinkers across the United Kingdom seeking durable, well-proportioned tableware designed for daily kitchen and desk use.
Our West End Base on Lisle Street
Named after our operational base at 4 Lisle St, London WC2H 7BG, our business was founded out of an appreciation for London’s historic coffee culture and the simple pleasure of a well-made morning brew. Situated in the heart of London’s vibrant West End, between Soho and Leicester Square, our surroundings have long been shaped by independent cafes, espresso bars and bustling conversation.
We believe that enjoying great coffee or loose-leaf tea at home does not require complicated gadgets—it begins with tactile, comfortable drinkware that feels balanced in your hand, keeps beverages at an enjoyable temperature, and stands up to daily dishwasher cycles.
Our online store offers a focused collection of everyday drinkware and stirring utensils, supported by straightforward product descriptions, transparent delivery arrangements, and dependable customer service.
Our Product Range
Operating exclusively online through fourlisle.com, we offer a curated selection of 100% brand-new, factory-packed drinkware essentials across three dedicated categories:
- Mugs: Classic ceramic and stoneware coffee mugs featuring comfortable handles, generous capacities (from compact 250ml cups to generous 450ml morning mugs), and durable glazed finishes that resist staining.
- Coffee Spoons: Food-grade stainless steel and brass-finished coffee spoons, espresso stirrers and long-handled latte spoons designed with smooth polished bowls and balanced stems for measuring grounds, stirring crema, or dissolving sugar.
- Tea & Coffee Glasses: Double-walled insulated borosilicate glasses, heat-resistant latte glasses and clean-lined espresso tumblers that keep hot beverages warm while remaining comfortable to hold on the outside.
Our product descriptions provide relevant information about capacities, material specifications, rim diameters and dishwasher suitability to help customers select items suited to their daily brewing routines.
Our Service Commitments
We are committed to providing a straightforward and reliable shopping experience, supported by the following service commitments:
- Protective Packaging & Inspection: Drinkware and glassware require attentive handling. We inspect every batch for rim smoothness, handle join strength, glaze consistency and thermal wall integrity, as applicable to the product, and pack all orders in shock-absorbing protective cartons prior to dispatch.
- Transparent UK Tracked Delivery: Orders of £50.00 and over receive Free (£0.00) UK Tracked Delivery, while orders under £50.00 are delivered for a standard tracked fee of £10.00 across all UK postcodes, with an estimated total delivery timeframe of 4–7 business days.
- 30-Day Returns: Customers may return eligible unused items in their original protective packaging within 30 calendar days of delivery at no cost. Every parcel includes a pre-printed, prepaid return shipping label inside the box.
- Dedicated Customer Support: Our team at 4 Lisle St is available Monday to Friday, 9:00 AM to 5:00 PM UK local time, to assist with capacity queries, care instructions and order tracking.
For full details of delivery arrangements, return eligibility and procedures, please refer to our Delivery & Shipping Policy and Returns & Refunds Policy.
Business Information
| Brand Name | Four Lisle |
| Website | https://fourlisle.com |
| Business Structure | Sole trader trading as Four Lisle (Independent British Online Retailer) |
| Business Contact & Returns Address | 4 Lisle St, London WC2H 7BG, United Kingdom |
| Telephone | +44 20 3489 9947 |
| Customer Support Email | support@fourlisle.com |
| Customer Service Hours | Monday to Friday, 9:00 AM–5:00 PM UK local time (GMT/BST, as applicable) |
Our Approach
At Four Lisle, we focus on making functional, well-crafted drinkware accessible through a dedicated online store, clear material specifications, and honest service policies.
We are committed to helping customers choose tableware suited to their homes and providing attentive support throughout the ordering and after-sales process.
Thank you for visiting Four Lisle.
